Terms of work

Last updated 5 November 2026. These terms apply to every Cold Index audit, check and add-on unless we agree otherwise in writing.

Scope

Every service has a fixed price and a fixed scope. We confirm the scope in writing before work starts. You are never moved to a higher tier without agreeing to it first.

Prices and invoicing

All prices are in US dollars (USD).

• Diagnostic, $400: invoiced after delivery.
• Audit, $2,000, and Estate, $4,500: 50% invoiced upfront to book your slot, 50% on delivery.
• Consent tracking check, $400, and Launch tracking check, $400: invoiced after delivery.
• Fix package, $750, and Monthly tracking check, $300/month: fixed price.

Invoices are due within 14 days.

Extra work

Work outside the agreed scope is billed at $75/hr, and only after you agree to it in writing.

How we work

All work is written. There are no calls. Questions and answers happen by email.

Confidentiality

We keep your data, access and findings confidential, and we don't name clients anywhere. We work read-only where possible. We will sign your NDA on request.

Liability

Our reports are technical findings and recommendations, not legal advice. Our total liability for any work is limited to the fees you paid for that work.

Contact

Questions about these terms: hello@coldindex.net